ARUP Laboratories

ARUP Laboratories, an enterprise of the University of Utah and its Department of Pathology, is a national clinical and anatomic pathology reference laboratory that offers more than 2,000 tests and test combinations, ranging from routine screening tests to highly esoteric molecular and genetic assays. Located in Salt Lake City, Utah, ARUP provides medical laboratory testing services for clients and their patients throughout the United States. ARUP's diagnostic-testing and disease-management menu encompasses all areas of clinical medicine, including allergy and immunology, clinical chemistry, cytogenetics and molecular genetics, endocrinology, obstetrics, neonatology and pediatrics, hematology, infectious diseases, neurology, oncology, preventive medicine, and anatomic pathology.

Faculty from the University of Utah’s School of Medicine, including the Department of Pathology, serve as medical directors for each ARUP laboratory department, as consultants on diagnosis and patient-management questions, as researchers into new diagnostic laboratory technology and disease mechanisms, and as educators.

ARUP's clients include university teaching hospitals and children's hospitals, regional hospital networks, major commercial laboratories and clinics, group-purchasing organizations, and military and government facilities. ARUP does not solicit or compete for physician-office business but supports its clients’ existing test menus by providing highly complex, unique referral tests and accompanying consultative support.

ARUP Laboratories has more than 2,200 employees and is housed in a single 300,000-square-foot facility, where more than 25,000–30,000 specimens of blood, fluid, and tissue samples are processed each day. ARUP educational offerings include senior-year training and internships for undergraduate medical technologists, genetic-counselor training, and residency and fellowship programs in pathology and related disciplines. ARUP also provides phlebotomy services for the University [of Utah] Health Care system.

History
On June 15, 1984, with Dr. John Matsen, the then chairman of the University of Utah’s Department of Pathology, serving as its first president, ARUP Laboratories opened for business. Its main goal was to provide financial support to further the mission of the University of Utah Department of Pathology and funding and logistical support to the University of Utah Hospital and School of Medicine. Immediately upon moving into its home in the University of Utah’s Research Park area, ARUP began expanding both its personnel and its business and now houses one of the world’s largest laboratory transport and sorting systems, as well as a two-story clinical lab specimen freezer—the largest in the world.

In the mid-1990s, to fulfill clients’ needs, ARUP adopted a 24/7 schedule, staffing the laboratories on nights, weekends, and holidays. By this time, nearly two-thirds of the nation’s leading academic health centers, including Stanford and Harvard, were sending samples to ARUP. As the company grew and perfected its transportation system, it eventually became one of Delta Air Lines’ biggest shippers of airfreight into Salt Lake City, developing a shipping container that is nearly impossible to damage under normal circumstances.

In the beginning, the vast majority of ARUP’s revenue source was derived from the University of Utah Hospital, but as a result of the breadth and quality of its testing capabilities, ARUP greatly increased its client base and progressed from being a modest community laboratory to a nationally recognized reference laboratory, with over 3,000 clients located in all 50 states.

Dr. Ronald Weiss currently serves as ARUP Laboratories’ president and chief operating officer, while Dr. Carl Kjeldsberg serves as the chief executive officer and chairman of the Board of Directors. Drs. Weiss and Kjeldsberg work together with ARUP’s executive team and the University of Utah’s Department of Pathology.

Research and Development
The ARUP Institute for Clinical and Experimental Pathology® was created in 1996 as part of ARUP's mission to improve the health-care profession and advance the science of laboratory medicine through the development of new laboratory-medicine testing and technology, as well as through contributions to peer-reviewed medical literature. The ARUP Institute’s research projects seek to expand the quantity, quality, efficiency, and sophistication of laboratory tests. Additionally, ARUP scientific groups partner with academic centers and investigators to develop translational medicine projects, using ARUP’s resources to facilitate the development of basic research discoveries into applicable clinical medicine.

In 2003, ARUP partnered with the Utah Department of Health to create a pilot program for expanding newborn screening in Utah to include an additional 30 metabolic markers. A year later, this successful program became the standard for the mandatory screening of all newborns in the state of Utah.

Children’s Health Improvement through Laboratory Diagnostics (CHILDx), an ARUP initiative, has partnered with multiple pediatric centers throughout the United States to establish the pediatric reference range interval project, an on-going research project that strives to improve pediatric-patient care.

Dr. Carl Wittwer, one of ARUP’s medical directors, invented the LightCycler and real-time PCR techniques, used broadly in clinical diagnostics worldwide.

Other University of Utah faculty, together with research scientists within the ARUP Institute, have also introduced significant new intellectual property discoveries to widespread practice.

Laboratory Informatics and Utilization Management
ARUP's suite of Utilization Management Services is a comprehensive approach designed to unite the development of outreach and connectivity with the appropriate ordering and utilization of laboratory tests according to medically relevant criteria. ARUP’s unique position as both a hospital laboratory for the University Health Care system and a national reference laboratory has created the ideal environment to understand clients’ needs.

Suite of Integrated Services
ARUP’s Suite of Integrated Services is designed to assist clients with effective solutions for outreach, connectivity, lab-test ordering, and management; the suite includes ARUP ATOP®, ARUP Consult®, ARUP Insource Advantage™, ARUP Direct™, ARUP Connect™, and ARUP Gateway™.

Automation Initiative
ARUP is an automated laboratory and continues its goal towards total laboratory automation (TLA).

ARUP’s current automation includes:
 * A 1,100-foot transport and sorting system with a capacity of 8,000 specimens per hour.
 * Two automated sorters that load finished specimens into storage trays and then into a two-story automated storage and retrieval system (AS/RS) housed in the world’s largest clinical-laboratory freezer.
 * The world’s first automated thawing and mixing work-cells that thaw and then mix frozen specimens at a rate of more than 1,000 per hour, reducing pre-analytical preparation and turn-around time while improving testing quality.

Blood Services
ARUP Blood Services provides blood products to patients at the Huntsman Cancer Institute, Shriners Hospital for Children, Primary Children's Medical Center, and University of Utah Hospitals and Clinics in Salt Lake City. In 2007, nearly 7000 patients at these institutions were transfused with blood products collected by ARUP Blood Services. Currently, ARUP Blood Services has over 65 employees and collects approximately 1700 red blood cell units and 600 platelet units per month to meet the needs of these patients.

Key Facts

 * ARUP Laboratories is an enterprise of the University of Utah and its Department of Pathology.
 * ARUP performs over 99 percent of all testing on-site, operating 24 hours per day, seven days a week.
 * ARUP processes more than 25,000–30,000 specimens of blood, body fluid, and tissue biopsies per day.
 * ARUP is a worldwide leader in innovative laboratory research and development, led by the efforts of the ARUP Institute for Clinical and Experimental Pathology®.
 * ARUP was selected by Fortune magazine as one of the 100 Best Companies to Work For in 2003 and 2004.
 * ARUP has received numerous awards related to workplace quality, including a 2006 American Psychological Association’s National Psychologically Healthy Workplace Award.
 * ARUP places a strong emphasis on promoting an employee-focused working environment and includes many onsite service benefits, including a cafeteria, health clinic, wellness center, and child-care facility. Many of these services are free for employees and their dependents.

Top Competitors
Quest Diagnostics

Laboratory Corp. of America

Mayo Medical Laboratories